6 Best Enterprise Ecommerce Platforms (2025 Guide)

Global eCommerce sales have reached $6 trillion and are expected to hit nearly $8 trillion by 2027, highlighting how rapidly the industry is growing. A recent survey of top retail executives revealed that 67% of companies are planning to update their eCommerce platforms to prepare for the future and sight quick implementation and ease of use as key factors while choosing a platform. 

keeping up with the market demands requires switching to a new eCommerce platform. Choosing the wrong platform can hurt business growth, and in a few years, a company may need to re-platform again if the chosen solution can’t support future innovations.

This post is for you if you are a business that wishes to select the right platform in the initial phase and not worry about re-platforming or a business that wishes to re-platform. We will take a deep dive into the features and shortcomings of the top-rated enterprise commerce platforms that will help you make an informed decision.

Best Enterprise eCommerce Platforms (Ranked)

1. Salesforce Commerce Cloud

Salesforce Commerce Cloud helps businesses manage their sales across multiple channels like websites, mobile apps, social media, and physical stores. It uses data and artificial intelligence to improve the customer experience by giving brands a complete view of shopper behavior.

While Salesforce Commerce Cloud offers a unified solution, some of its products were acquired separately and operate outside the core Salesforce system, which can create challenges. The platform can also be expensive due to high licensing fees and development costs. However, many major brands use it to deliver personalized customer experiences at scale.

Salesforce Commerce Cloud Pros

• Cloud-based SaaS Solution: No need for on-premise infrastructure, with automatic updates and maintenance managed by Salesforce.
• Omnichannel Support: Seamlessly integrates sales across web, mobile, social media, and physical stores for a consistent customer experience.
• AI-Powered Personalization: Uses artificial intelligence to deliver personalized shopping experiences that engage customers.
• Multi-Storefront and Multi-Language: Supports multiple storefronts, currencies, languages, and locations, making it ideal for global brands.
• B2B and B2C Flexibility: Offers options for B2B, B2C, and a combination of B2B and direct-to-consumer (DTC) businesses.
• Inventory and Shipping Management: Simplifies inventory and shipping across multiple channels, streamlining operations.

Salesforce Commerce Cloud Cons

• High Total Cost of Ownership (TCO): Licensing fees, development costs, and a 1-3% GMV fee can add up, making it expensive.
• Complex Implementation: Customizing and implementing Salesforce Commerce Cloud can be challenging, requiring technical expertise and resources.
• Limited Design Flexibility: It may not allow businesses to fully tailor the platform to their needs, especially for B2B or more complex setups.
• Encouraged Salesforce Ecosystem: Businesses are pushed to stay within the Salesforce ecosystem, limiting integration with other technologies.
• Monolithic Structure: The platform’s monolithic nature restricts brands looking for a more composable, flexible site.
• Developer Challenges: Different architectures in acquired software can cause issues for developers.
• Limited Partner Support: There’s a smaller pool of certified partners, and some users report challenges with the level of support and training provided by Salesforce for customizations.

2. BigCommerce

BigCommerce is a leading eCommerce platform that combines the flexibility of open-source software with the ease of a SaaS solution. Initially popular among small-to-medium businesses, it has evolved into a top choice for mid-market and enterprise brands. The platform’s Open SaaS model allows businesses to build their ideal tech stack, offering native tools, third-party integrations, and the ability to customize with best-in-class technologies.

BigCommerce is known for features like Multi-Storefront, B2B Edition, and omnichannel support through its partnership with Feedonomics. These features help businesses scale effortlessly, manage multiple storefronts, and improve the shopping experience. Additionally, it offers robust security, world-class customer service, and a lower total cost of ownership (TCO) compared to other platforms, making it a strong choice for enterprises looking to grow their online presence.

BigCommerce Pros

• Comprehensive Feature Set: Offers advanced eCommerce tools like Multi-Storefront, BOPIS (Buy Online, Pick Up In Store), and B2B Edition.
• Flexible and Customizable: BigCommerce provides a highly flexible environment with customizable options through its APIs and composable architecture.
• Multi-Channel Selling: Seamlessly integrates with marketplaces like Amazon, eBay, and social media platforms for a robust multi-channel sales strategy.
• Lower Total Cost of Ownership (TCO): Offers a cost-effective solution, with many businesses seeing a 211% ROI by the third year and breaking even within eight months.
• High Security: Equipped with Level 1 PCI compliance and undergoes regular security audits, ensuring a secure platform for merchants.
• Reliable Uptime: Delivers 99.99% annual uptime and has maintained 100% uptime during Cyber Week since 2016.
• Dedicated Support: Provides direct access to a team of professionals for assistance with site build, launch, and ongoing growth.
• Omnichannel Management: Tools like Channel Manager and Feedonomics help manage multiple advertising and sales feeds efficiently.

BigCommerce Cons

• Cost: The pricing structure may not be suitable for smaller businesses with limited budgets, making it more appealing to mid-market and enterprise-level companies.
• Integration Limitations: While BigCommerce offers integrations with many popular third-party systems and tools, there may be limitations or the need for additional development work when integrating specific, customized solutions.
• Customization Needs: Certain industry-specific features or highly specialized business needs might not be fully supported by the platform, leading to the need for custom work.

3. SellersCommerce

SellersCommerce is a B2B eCommerce platform tailored for wholesale customers, with over 3,500 launched stores across industries such as uniforms, medical equipment, promotional products, and fasteners. The platform offers tools to streamline operations, automate order management, and personalize the buying experience through curated catalogs and flexible payment methods like purchase orders and credit lines.

With features like real-time inventory syncing, restocking alerts, and ERP integration, SellersCommerce simplifies wholesale processes. Its unified admin portal helps manage customer data, contract-based pricing, and targeted marketing campaigns, providing a scalable and mobile-friendly solution for businesses undergoing digital transformation.

Sellers Commerce Pros

• Tailored for Wholesale and Multi-Store: Provides personalized catalogs, bulk ordering, and custom pricing based on contracts, catering specifically to wholesale buyers.
• Multiple Payment Options: Supports payment methods like purchase orders (PO), credit lines, and flexible shipping setups for smooth bulk transactions.
• Seamless Order Management: Automates the order process with restocking reminders and real-time inventory syncing, helping avoid stockouts.
• B2C-like Experience for B2B Buyers: Offers an easy-to-navigate, mobile-optimized ordering experience, accessible across all devices.
• Integrated Systems: Syncs with ERP and inventory management systems, centralizing sales data and order processing.
• Unified Admin Portal: Allows businesses to manage customer data, track analytics, and run marketing campaigns from a single dashboard.
• Industry-Specific Solutions: Tailored features for industries like uniforms, medical equipment, promotional products, and fasteners.

SellersCommerce cons

• Community Support: SellersCommerce lacks an extensive developer and user community compared to some of its competitors.
• Not Open Source: Unlike open-source platforms like WooCommerce and OroCommerce, SellersCommerce does not provide access to its source code.

4. SAP Commerce Cloud

SAP Commerce Cloud is an evolution of SAP Hybris Commerce, transitioning from an on-premise solution to a cloud-based eCommerce platform. Known for its robust capabilities, it’s designed for businesses with global operations, offering support for multiple sites, languages, and currencies. The platform features advanced tools for data management, subscription orders, and product catalogs, along with omnichannel functionalities.

However, SAP Commerce Cloud comes with a steep learning curve, often requiring developers for setup and maintenance, and it may present higher total costs of ownership (TCO) compared to other platforms.

SAP Commerce Cloud Pros

• Comprehensive Feature Set: SAP Commerce Cloud includes extensive tools for catalog management, product information management, merchandising, pricing, promotions, inventory, and order management.
• Global Capabilities: The platform supports multi-site, multi-language, and multi-currency functionalities, making it suitable for businesses with an international presence.
• Advanced Data Management: It offers robust data management tools to handle complex requirements efficiently.
• Omnichannel Support: SAP Commerce Cloud provides a seamless customer experience across various channels, enhancing customer engagement.
• CRM Integration: The focus on CRM capabilities allows for better customization of the customer experience and improved support.
• Easy Integration: The platform integrates well with other SAP products, as well as Salesforce, facilitating automation and streamlining operations.

SAP Commerce Cloud Cons

• Complex Implementation: Setting up and configuring SAP Commerce Cloud can be complicated and requires technical expertise and resources, which may prolong deployment.
• High Costs: The licensing and implementation fees are relatively high, making it one of the more expensive options in the market. Many users find themselves paying for features they don’t use.
• Steep Learning Curve: The platform can be unintuitive, necessitating intensive training for users to navigate it effectively.
• Outdated Features: Some functionalities may feel outdated compared to competing platforms, impacting user experience.
• Dependency on Developers: Businesses may need ongoing support from developers for building and maintaining their sites, adding to operational costs.

5. Shopify Plus

Shopify Plus is the enterprise-level solution from Shopify, designed for high-volume businesses looking for scalability and simplicity. As a cloud-based SaaS platform, Shopify Plus ensures top-notch security and compliance with features like PCI compliance and solid uptime. It provides an easy-to-use interface, mobile optimization, and a customizable checkout experience, making it ideal for businesses seeking a seamless all-in-one solution.

However, while Shopify Plus offers convenience by integrating payment processing, marketing tools, and shipping services, it may lack flexibility for enterprise clients. Brands may need to rely on third-party apps for advanced customizations, which can drive up costs and involve navigating API limitations. Despite this, Shopify Plus remains a popular choice for businesses prioritizing ease of use, reliable infrastructure, and streamlined operations.

Shopify Pros

• User-Friendly Interface: Intuitive and easy to navigate, Shopify Plus doesn’t require extensive technical expertise, making it accessible for businesses without dedicated developers.
• Strong Market Presence: Recognized as a leading e-commerce platform, Shopify Plus offers credibility and trust.
• Extensive App Ecosystem: Access to over 8,000 apps allows businesses to enhance their e-commerce capabilities with additional features and integrations.
• PCI Compliance and Security: The platform takes care of vital security aspects, including PCI compliance, ensuring a secure environment for transactions.
• Reliable Uptime: Shopify Plus provides solid uptime, minimizing downtime and ensuring smooth operations.
• Customizability for SaaS: Despite being a SaaS platform, Shopify Plus offers customization options that cater to unique business needs.

Shopify Cons

• Price Increases: Shopify Plus recently raised its prices, impacting the cost for businesses, particularly those with lower annual GMV.
• Limited B2B Features: The platform lacks advanced B2B functionalities, making it less suitable for businesses targeting wholesale or enterprise markets.
• Customization Restrictions: While customizable to some extent, Shopify Plus limits the ability to fully integrate third-party technologies, especially for enterprise needs.
• Additional Costs for Apps: Relying on third-party apps, themes, and plugins can significantly increase the overall cost of ownership.
• API Limitations: Shopify Plus has API call-per-second limits, which can cause issues for businesses that need to transfer large amounts of data between systems.
• Multi-Storefront Limitation: The platform doesn’t offer native Multi-Storefront functionality, complicating management for businesses with multiple online stores.
• Opt-Out Fees: Shopify Plus charges additional fees to customers who choose not to use its solutions like Shopify Payments.

6. Adobe Commerce (Magento)

Adobe Commerce, previously known as Magento Commerce, is a versatile open-source eCommerce platform that can be hosted on-premise or in the cloud. Its customizable architecture allows businesses to tailor their online stores, but this often requires skilled developers, which can complicate total ownership costs due to ongoing maintenance.

The platform supports advanced functionalities like headless architecture, but its lack of pre-built integrations with other systems may necessitate custom development. Users are also responsible for security and upgrades, leading to potential long-term expenses. Additionally, while the community offers support, Adobe lacks a robust technical support team, which can leave brands feeling unsupported in troubleshooting issues.

Adobe Commerce (Magento) Pros

• Scalability and Performance: Ensures a smooth shopping experience even during peak periods.
• Comprehensive Feature Set: Offers robust tools for catalog management, inventory control, order processing, and promotions.
• Customization Flexibility: Open-source architecture allows brands to build fully custom sites.
• Adobe Integration: Seamlessly integrates with other Adobe products for enhanced functionality.
• Ecosystem of Extensions: Access to a large marketplace of partners and third-party extensions.
• Multi-Storefront Support: Capable of managing multiple storefronts, currencies, and languages.
• Active Community: Backed by a large and engaged community of developers and users who contribute to its growth.

Adobe Commerce (Magento) Cons

• Complexity and Learning Curve: Steeper learning curve for users without prior experience or web development knowledge.
• Technical Resource Requirement: May need a dedicated team of technical experts with Magento experience for management and maintenance.
• High Total Cost of Ownership (TCO): Potentially high TCO due to ongoing development and customization costs.
• Performance Optimization Needs: Requires technical expertise for ongoing monitoring and optimization to ensure optimal performance.
• Security Responsibility: Customers are responsible for installing security patches and managing their security measures.

Benefits of Enterprise E-Commerce Platforms

Enterprise e-commerce platforms offer a range of advantages that can significantly enhance a business’s online operations. Here are some key benefits:

Fast Implementation and Innovation

Modern enterprise solutions allow businesses to quickly implement new features and improve customer experiences. This speed enables companies to stay ahead of competitors and adapt to changing market demands, whether by testing new business models or scaling operations across regions.

Enhanced Customer Experience (CX)

With the ability to innovate rapidly, businesses can continuously refine their customer experience. This results in greater customer satisfaction, loyalty, and ultimately, a stronger competitive edge in the marketplace.

Lower Total Cost of Ownership (TCO)

Enterprise e-commerce platforms optimize the total cost of ownership by reducing expenses related to launching, maintaining, and upgrading the system. This efficiency makes it easier for businesses to budget for improvements and innovations over time.

Seamless Payment Gateway Integration

Integrating various payment gateways is essential for handling a wide range of transactions securely. This includes options for credit cards, bank transfers, and even cryptocurrency, making it easier to serve international customers with real-time currency conversions.

Multi-Store and Omnichannel Support

Many businesses operate multiple e-commerce stores targeting different markets, such as B2B, B2C, and C2C. An effective enterprise platform can manage these sites under a unified inventory system, ensuring a smooth shopping experience whether customers buy online or in-store.

Data Collection and Analysis

Effective data collection is vital for business growth. Enterprise e-commerce platforms provide robust data analytics tools, enabling businesses to gather insights that drive strategic decisions and improve overall performance.

Mobile Optimization

With a significant portion of web traffic coming from mobile devices, it’s crucial for e-commerce platforms to be mobile-friendly. This not only improves customer engagement but also enhances search engine rankings, ensuring greater visibility.

Flexibility and Scalability

The ability to adapt to changing business conditions is crucial. Enterprise platforms are designed to handle traffic spikes and scale operations as needed, ensuring reliable performance even during peak times.

Efficient Integration with Existing Systems

Many businesses already use enterprise resource planning (ERP) or customer relationship management (CRM) systems. A good enterprise e-commerce solution should easily integrate with these existing systems to streamline operations and reduce the need for manual data entry.

Choose the right platform for your business needs

Selecting the right enterprise e-commerce platform can be a daunting task. Every business is unique, with different sizes, goals, and industries to consider. It’s important to conduct thorough research to find the best solution that fits your specific needs.

As you explore your options, take the time to schedule demos and ask about key factors like pricing, data migration, security updates, and ongoing maintenance. Look for a platform that not only meets your current requirements but also has the flexibility to grow with your business, whether you’re expanding steadily or experiencing rapid growth.